Most charity websites already contain everything a supporter needs to give – country pages, live appeals, prices, an events calendar, a volunteering form. The problem isn’t missing content. It’s that supporters rarely find it before they give up and leave. A well-built chatbot solves a narrower problem than people often assume, and that narrowness is … Read more
One of the most common questions charity trustees and comms leads ask before starting a website project is also the hardest to get a straight answer to: how much should this actually cost? Part of the difficulty is that “a charity website” can mean wildly different things – a five-page informational site is a different … Read more
If you run a UK charity, you already know Gift Aid can add 25p to every £1 donated at no extra cost to the donor. What’s less obvious is how much of that uplift depends on how your website’s donation form is built. A poorly designed Gift Aid checkbox, a missing declaration, or an unclear … Read more
Charity websites reach a wider range of visitors than most commercial sites – older donors, people with visual or motor impairments, and users on assistive technology are a meaningful share of charity web traffic. An inaccessible donation page doesn’t just risk falling short of the Equality Act’s expectations around reasonable adjustments – it directly loses … Read more
One of the first decisions a charity faces when building or rebuilding a website is the platform question: WordPress, or a fully custom build? Both are legitimate choices, but they suit different situations. Here’s a practical breakdown based on what actually matters for a UK charity’s website – not a generic “pros and cons” list. … Read more